How To

Allow Users of the Same Group the Ability to Delete Each Other’s Records

In a public read/write sharing model, if a user can view the record and has delete permissions for the object, the user can delete the record. However, what if the company’s business model allows for the ability to read/write but they only want certain users to delete each other’s records, not everyone? Or, your company… Continue reading Allow Users of the Same Group the Ability to Delete Each Other’s Records

How To

Record The Last Call Made to a Contact

Your company has a business model where multiple sales people representing different channels or product focuses, or an internal/external sales team, may interact with the same individual. There is a business need to track calls to the contact or events with the contact and to easily know when the last time a contact was called or met with.