If you are attending Dreamforce ’18, please come to my breakout sessions and say “hi.” Bookmark these now, before Agenda Builder goes live. Build Best-in-Class Customer Portals Harnessing Business Process Automation Wednesday, September 26, 10:00-10:40am, Palace Hotel, Twin Peaks No More Excuses. Today’s the Day You Learn Flow. Wednesday, September 26, 11:30am-12:10pm, Moscone West, Rooms 2022-2024… Continue reading I’m Speaking at Dreamforce ’18
The list of Summer ’18 features below apply to Community enhancements. There are additional Summer ’18 features available to Salesforce Classic Only, Lightning Experience only, both Lighting Experience and Classic, Other Enhancements in the Summer ’18 Release Highlights post. Note: These features are not listed in any specific order. Customer Service (Napili) template is now called Customer… Continue reading Summer ’18 Community Highlights
The list of Spring’18 features below only apply to Communities. There are additional Spring ’18 features available to Lightning Experience only, both Lightning Experience and Salesforce Classic as well as other categories listed in the Spring ’18 Release Highlights post. (Pilot) Einstein Answers uses articles and past discussions in your community to deliver relevant answers to a question posed… Continue reading Spring ’18 Community Highlights
Here are a list of Winter ’18 Communities features below. There are additional Winter ’18 features available to Lightning Experience only, both Lightning Experience and Salesforce Classic, Salesforce Classic only or Mobile. Visit the Winter ’18 Release Highlights post. 1. Manage External Community Users in Lightning Experience. No more switching over to Classic! View image full screen 2. Manage the appearance and… Continue reading Winter ’18 Communities Enhancements
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