Salesforce Release

Winter ’20 Mobile Highlights


The list of Winter ’20 features below apply to mobile enhancements.

There are additional Winter ’20 features available to Salesforce Classic only, Lightning Experience and Salesforce Classic, Lightning Experience only, Community EnhancementsOther Enhancements in the Winter ’20 Release Highlights post.

Note: These features are not listed in any specific order.

  1. Opt-in for the new mobile app! The new Salesforce mobile app will be available the week of October 14.
  2. Access documentation resources for the new Salesforce mobile app:
    1. Lightning Components Roadmap—Keep up with all of the components available for the new Salesforce mobile app.
    2. Lightning App Builder Help—Discover all you need to know about using your new mobile customization superpowers with these Help topics.
    3. Salesforce Mobile App Help—Visit our mobile Help topics for the latest guidance on security, navigation, notifications, and more for the new Salesforce mobile app.
    4. Customize Navigation—Learn more about the Mobile Only app in this Salesforce Mobile App Customization Trailhead module unit.
    5. Salesforce Mobile App Basics—Send your users to this Trailhead module for a tour of the new app so that they can keep their workflows flowing through the switch.
  3. Unleash mobile configuration options in Lightning App Builder to allow your users to be more productive. Note: If you are using Classic, you will need to turn on Lightning Experience org preference. However, your users can continue to use Classic on the desktop.
  4. Give access to the new Salesforce mobile app when you are ready. Assign users the New Salesforce Mobile App user permission. Note: Although you or your users are assigned to this permission, you can continue to use Classic on the desktop. Available on desktop for orgs that have opted in to the new Salesforce mobile app.
  5. You specify whether a Lightning record page or components displayed within are for the desktop, mobile only or both. Note: Available on desktop for orgs that have opted in to the new Salesforce mobile app.
  6. You specify the form factor (phone, desktop or both) for your Lightning App. Note: Available on desktop for orgs that have opted in to the new Salesforce mobile app.
  7. [Extra cost] Secure your app on the new Salesforce mobile app using Mobile application management (MAM), rather than an external MAM solution. Note: This is available for users with the Enforce Enhanced Mobile App Security user permission.
  8. Mobile iOS app users can interact with embedded Einstein Analytics Dashboards, open Einstein Analytics Dashboards from links and favorites and search for Einstein Analytics Dashboards. (Note: This applies to users with Einstein Analytics for iOS installed on their device.)
  9. Salesforce App requirements have changed for Android, iOS and mobile web. Users can run Salesforce on mobile devices that meet these requirements. *The latest mobile browser version is required. Mobile browser requirements apply to Salesforce mobile web only.
  10. Related List – Single, Related Lists, List Views and Related List Quick Links components are optimized in the mobile app. A “View More” link will load additional records in batches. Note: The related list no longer includes News or Twitter and if you want to show those on the page, they need to be added as individual components.
  11. Ability to customize Account Teams to collect more information, add buttons and links, build custom page layouts, add automation with triggers, processes and WFRs and maintain data integrity with validation rules. You can report on account teams as well.
  12. When sales reps can collect information in custom fields on the mobile device, Salesforce will maintain the data integrity and automated processes will run.
  13. The number of fields shown in the Highlights area has increased to 10 fields in the Salesforce Mobile App.
  14. “View More” to see more records on Chatter posts, record detail fields and related list items for the record on the Salesforce Mobile App.
  15. Send custom push notification for iOS and Android users to Mobile Publisher apps using Notification Builder.
  16. Manage Salesforce notification delivery settings (desktop or mobile or by specific apps) for standard notification types in Classic, Lightning Experience, current and new Salesforce mobile app.
  17. Use Flow Builder to send custom notifications in the Salesforce Mobile and Lightning.
  18. Download and share Salesforce files from the Mobile Publisher community. Note: This only applies to Lightning Communities accessed through Lightning Experience with Salesforce Files enabled.
  19. Your mobile community Android users can now access links directly within your community app with AppLinks. Note: This only applies to Lightning Communities through Lightning Experience.
  20. Access a Lightning Web Component via a custom tab in Lightning Experience and the Salesforce app. Add the lightning_Tab target to the component’s configuration file.
  21. Share CSS style rules. Create a component that only contains the CSS file. Then, import the style rules into the CSS file of another Lightning Web Component.
  22. Select the API versions used by Lightning Locker. By default, it will be set to the current API version. In Setup, go to Session Settings, select the API version under “Use security enhancements in API version.”

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